Tuesday, June 15, 2010

The Reward IS Recognition: Earning Discretionary Effort

Our very own Roy Saunderson, president and founder of the Recognition Management Institute, will be a guest during Pollstream's next webinar, The Reward IS Recognition: Earning Discretionary Effort on June 23rd.

As far back as the 1890s George Eastman recognized that a solid core of highly engaged employees were the heart of his enterprise. When he began paying his employees dividends out of his own pocket he discovered that a small bonus was enough to encourage employees to perform above what their job descriptions required.

The difference between what a worker is required to do and the higher level of performance a worker is capable of is known as "discretionary effort." It turns out that the cash Eastman handed to his employees might not have been as important as the fact that he took the time to recognize their contributions.

Register now and reserve your place, it's free!