Rideau Recognition Solutions: My Friend Mark!

Friday, October 9, 2009

My Friend Mark!

More on recognition from Mark himself...

It is a talent by itself to pay compliments gracefully and have them ring true. It's an art by itself.

- "I Was Born for a Savage" speech, 1907

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One of my Board Members recommended Mr. Mackay's book. It is an easy read but to be frank, I didn't really enjoy it. Let me explain why...
Mr. Mackay is in the envelop business. I would imagine this is a pretty tough commodity driven business where a fraction of a penny can make a difference. While he gives many pointers on building relationships somehow they just don't seem to ring true.
Yes I'd like to get to know my customers better... but I don't want to read a cheat sheet listing the clients' kids' names just before I visit them just so they are impressed and I'll make a sale. I don't know... perhaps I'm being naive but I do believe that relationships have to be sincere to succeed.
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I first visited Gettysburg with my wife Francine in 1993. We took a bus tour but I never really understood the battle until we returned to Gettysburg last year with my daughter Veronica on "American History" week. (We did many of the historical sites in Philadelphia, NYC and Hyde Park as well). This book brings history to life. Mr. Shaara passed away when he was only 59 but his son Jeff picked up the torch and I'm now reading his books on the civil war.
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I love museums and the works of art they house. One of my favorite museums is the Metropolitan in NYC. So reading Rogues Gallery was a real treat. It outlines the history of the Met and tells the story of its benefactors and curators and leaders. I enjoyed the book although I'm not sure that everyone else would... especially some of those in the book!

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Friday, October 9, 2009

My Friend Mark!

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