Showing posts with label recognition. Show all posts
Showing posts with label recognition. Show all posts

Wednesday, January 13, 2010

Recognition Podcast

Incentive Insights hosts a monthly podcast full of great information on incentives. I recently had the pleasure of being interviewed by writer Margery Weinstein where we discuss the difference between rewards and recognition, and the roles each play in an effective incentive program.

Click here to learn how simple, cost effective and rewarding recognition can really be.

Wednesday, December 16, 2009

Recognition from the Hart: The Heart of Your Workplace

Employers Web published my new article on employee training. Click here to learn about how to leverage your employees' potential as well as increase employee engagement and loyalty.

Monday, October 5, 2009

HRO Today – Building Moral Trumps Monetary Rewards

Every year, HRO Today magazine devotes an issue to recognition and rewards.

One of the main stories in this year’s issue is how recognition forms a crucial part in creating and improving moral.

It also explains how recognition can trump monetary rewards. Remember, for recognition to be received the way it was intended, you must make sure to connect with the recipient on an individual and emotional level: cash rewards seldom convey the personal aspect paramount to effective recognition.

Though you must register to read this story, it is free and well worth it! Register and check out the story on rewards here.

Monday, August 10, 2009

Recognition 24/7!

I believe recognition is one of, if not THE most important tool in building relationships.

While most professionals focus their work on “employee” recognition, we should never forget the lessons we teach should extend far beyond the workplace and into our day to day lives.

When someone quits an organization, most of the time it’s because of a failed relationship between the employee and the manager. Research has shown the leading cause of this failure is because employees don’t feel recognized and appreciated.

Now just think about all the failed relationships that we have known and experienced in our own personal lives.

Could those relationships have failed because we never took the time to appreciate and recognize each other?

While I don’t have any research to back me up, I’ll bet the answer is “yes”!

I’ve always said that one of the most powerful recognition "rewards" are words used with sincerity and appreciation.

We should use recognition at work to build better workplaces.

We should use recognition in our day to day lives to build better personal relationships.

We should use recognition all the time!

Recognition 24/7!

Friday, February 13, 2009

Roy Saunderson in the National Post

Hi folks!

My friend and colleague Roy Saunderson from the Recognition Management Institute had an Op Ed piece in today's National Post. Click here to read Roy Saunderson’s response to Wells Fargo CEO John Stumpf’s open letter on recognition cutbacks.

Or turn to today’s National Post’s financial section, page FP11, to read it in print.

Monday, December 8, 2008

Smell the Roses!

December is always a stressful time for employees and managers alike and this year, it’s even more so because of uncertainty over the economy.

So last night as I was driving home, I listened with great interest to a radio interview with Dr. Michael Spevack. He is an assistant professor at McGill who works in the Cognitive Behavior Therapy Clinic which provides treatment for anxiety disorders, depression and stress related disorders. Dr. Spevack’s research has found there’re four simple ways you can reduce stress in your life.

According to the good doctor you can immediately reduce stress by consciously doing the following:

1. Walking slower
2. Eating slower
3. Driving slower
4. Talking slower

Makes sense to me! This is something managers can practice daily which will surely filter down to employees. Just like when managers begin practicing recognition, the mood in the office often shifts. Thank you’s can become happily contagious! And if managers begin to show a calmer side, I bet this’ll lead to happier and more engaged employees!

Unfortunately, I increased my wife Francine’s stress levels because I arrived home later than usual as I’d immediately slowed down my driving. And then she was none too pleased as I lingered over my dinner. I was trying to eat slower… but she thought I didn’t like her cooking.

All was put right when I explained Dr. Spevack’s recommendations.

Francine agreed that they made a lot of sense to her as well except for the fourth one. She said I talk too much and if I slowed down I’d be going on all the time and life would be unbearable for her and many others!

Seriously, Dr. Spevack got it right… we should all slow down and smell the roses!

Tuesday, November 25, 2008

The Greenest Awards in the World!

Rideau is doing its best to be socially responsible and green.

My brother Stephen heads up our CSR initiatives and some of his projects were recently featured in a French business weekly.

Anyways, the other day I had a meeting with a few of Rideau’s techies and the conversation turned to some of these green initiatives both internal and external. One of my young colleagues had a very interesting idea… he felt the best way of going green was to eliminate awards and use verbal praise in its place. That might be a bit radical for some, but it sheds an interesting light onto how Gen Y thinks.

Verbal praise is important. Use it!

Monday, October 6, 2008

What Makes A Recognition Expert?

All too often I have attended industry conferences and seen many so called "recognition and reward experts."

Scratch a bit deeper and the veneer comes off! I don't mean to demean, but there are a lot of people out there who are "reward" experts but they sure aren't "recognition" experts.
Recognition and rewards are very different things.

Rewards are material things. Cold hard cash, merchandise, gift cards are all examples of rewards. They are easily understood because they cost a certain amount and are distributed a certain way. There are a lot of reward experts.

Recognition on the other hand, is a feeling, an emotion. It is not easily quantified... ever try measuring how deeply you love your wife? In many cases it is not easily distributed or given.
So how do you determine whether you are speaking to a recognition or reward expert? It’s relatively simple.
  • Ask what trade organizations the person belongs to.
  • Are these organizations focused on products or on the art and science of recognition?
  • Do they have a professional certification? For instance, have they taken Recognition Professionals International "Certified Recognition Professional" (CRP) course?
  • When they speak to you, is it about product and delivery or about emotions?

Remember, just because you give someone a gold watch, doesn't mean you have recognized them!