Rideau Recognition Solutions: Holiday Art from the Hart

Wednesday, December 23, 2009

Holiday Art from the Hart

In this season of gratitude, the entire Rideau team is thankful for your friendship and support.

Wishing you a joyful present and a well remembered past.

Warmest thoughts for a wonderful holiday and a very happy New Year!

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One of my Board Members recommended Mr. Mackay's book. It is an easy read but to be frank, I didn't really enjoy it. Let me explain why...
Mr. Mackay is in the envelop business. I would imagine this is a pretty tough commodity driven business where a fraction of a penny can make a difference. While he gives many pointers on building relationships somehow they just don't seem to ring true.
Yes I'd like to get to know my customers better... but I don't want to read a cheat sheet listing the clients' kids' names just before I visit them just so they are impressed and I'll make a sale. I don't know... perhaps I'm being naive but I do believe that relationships have to be sincere to succeed.
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Wednesday, December 23, 2009

Holiday Art from the Hart

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